In this article, you'll learn the following:

  1. What Forward Air API Details Are Required
  2. Instructions for Obtaining Forward Air API Details
  3. How to Integrate Forward Air with Emerge

What Forward Air API Details Are Required

  1. API Username
  2. API Password

Instructions for Obtaining Your Forward Air API Credentials

In order to obtain the required Forward Air API credentials you must send an email to the Forward Air support team.  Forward Air will supply you with the necessary API credentials upon your request.  An email template is provided below:

"To:  edisupport@forwardair.com
CC:  your Emerge representative
Subject:  Request for API Credentials
Body:
"Hello,
Please provide me with API credentials for my online account.
<insert your company name here>
<insert your Forward Air account number here>
If any further action needs to be taken, please advise."

How to Integrate Forward Air with Emerge

  1. Log into app.emergetms.com
  2. Click your profile icon at the top right of your screen
  3. Select LTL Connect
  4. Search/Select Forward Air
  5. Select the Account Type you would like to setup
  6. Select/Add the Location Information (Please Note: Billing Information can be different)
  7. Enter in Forward Air Account Details
  8. Select the partner associated with Forward Air
  9.  Click Submit
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